Troubleshooting and FAQ
No captures are appearing
Section titled “No captures are appearing”- HTTP captures missing. Confirm your traffic is actually going through the Extractor’s proxy port (
8080by default), not straight at your system — anything that bypasses the proxy is invisible to Prologue. Also check the request method: onlyPOST,PUT, andDELETEare captured, so aGET-only smoke test produces nothing to see. - SQL Server captures missing. Confirm the connection string’s account can enable Change Data Capture (or that CDC is already enabled, if you set
enableChangeDataCapture: false), and that atablesallowlist, if you set one, actually includes the table you changed. - PostgreSQL captures missing. Confirm the server has
wal_level = logical— the Extractor can create its own replication slot and publication, but it can’t change that server setting for you, and logical replication won’t work without it. - OpenTelemetry captures missing. Confirm
openTelemetry.enabledistrue, and that your service’s name matchesserviceNames(or that list is empty, to capture every service).
The Interpreter says it found no capture files
Section titled “The Interpreter says it found no capture files”Batch mode reads .jsonl files from the folder in --captures/PROLOGUE_CAPTURES (/captures by default in the image). This usually means the Extractor is configured for output.kind: "Api" (posting to a Receiver) rather than "Json", or the mounted folder doesn’t match where the Extractor is actually writing — see Configuration.
Captures from two different Prologues are mixed together
Section titled “Captures from two different Prologues are mixed together”Every capture is stamped with a prologueId. If a folder or a Receiver’s MongoDB collection holds captures from more than one Prologue, pass --prologue-id/PROLOGUE_ID to the Interpreter to interpret just the one you want — see Running the Interpreter.
The event model has mechanical, generic names
Section titled “The event model has mechanical, generic names”That is a provisional heuristic result with mechanical names. Configure the llm section in
cratis-prologue.json to have the Interpreter refine names and derive a system name; see
Configure LLM refinement. Without a configured
model, the Interpreter does not apply language-model refinement. The heuristics still infer candidate structure
from incomplete evidence, so review the result in either mode.
A service-mode Interpreter container keeps exiting
Section titled “A service-mode Interpreter container keeps exiting”That is by design, not a crash. A service-mode session waiting on your answer past PROLOGUE_GRACE_PERIOD, or
sitting idle past PROLOGUE_IDLE_TIMEOUT, exits cleanly. An orchestrator can restart the process and resume the
session from its last MongoDB-backed checkpoint. This lifecycle does not apply to batch mode.
Where to ask
Section titled “Where to ask”The Cratis Discord is the fastest way to get unstuck if this page doesn’t cover it.